May 16, 2025 Billing Statements

There won’t be any Lunch & Learn sessions this week, as we’ll be on-site supporting a new county’s Quest implementation. We’ll begin the Dependency & Neglect section next week.

This session will guide you through the steps involved in updating a case following court hearings, including creating Orders Appointing Counsel, GAL, and/or CASA. Link to Zoom Training

This session will provide an overview of the Dependency & Neglect process. Future sessions will dive deeper into specific areas in more detail. Link to Zoom Training

In this session, we will walk through the steps following court, including typing or scanning a court order, scheduling the next hearing if needed, handling warrants/bonds, child support payments, and creating the IV-D Reimbursement Invoice to DHS.

Our next series will explore all aspects of finance. This session will provide a general overview of the financial system, followed by a deep dive into specific areas.

This session will guide you through how the child support attorneys can use Quest with restricted access, to view the court docket, their child support cases, and submit subsequent filings and proposed orders. View the Training Calendar and participate in training sessions here: Training Calendar (Tennessee)