January 26, 2026 SYO Training

Hey Frederick,
We have a lunch & learn session every other Monday at 11:00 cst. A different topic each time.
The next topic is the Serious Youthful Offender and how to record that in Quest.
The zoom link is always the same.
If you haven’t already, go in and sign up for the training session notifications. I accidentally forwarded this to everyone instead of just the mailing list.

Here is the original email to restart the lunch & learn program:

We’re restarting the Lunch & Learn series! Court staff will receive training hours for participating, and the AOC will distribute training certificates.

These meetings will be held every Monday at 11:00 CST / 12:00 EST. Sessions will be recorded and made available on the Quest website.

If you haven’t already signed up to receive training notifications,click HERE to sign up now.

Upcoming sessions:

• First session: 1/12/26 — Rule 207: Procedures Related to a Child’s Mental Condition
• Next session: 1/26/26 — Serious Youthful Offender Process

Mark your calendars and make plans to join!!

		Karlene S. Thompson
		QUEST IMPLEMENTATION MANAGER
			260.849.0965
			kthompson
			920 Michigan Ave., Columbus, Ohio 43215
			www.mapsysinc.com

You can reach our QUEST HELP DESK at support or 931-226-9089

On Wed, Jan 21, 2026 at 2:05 PM Hunt, Frederick <Frederick.Hunt> wrote:

Hello Karlene,

What are the dates for the upcoming training for SYO?

I see the link, but I do not see specified dates.

Frederick Hunt, MBA, ITIL, CSPO, CSM

Juvenile Court of Memphis & Shelby County

Juvenile Court, Chief Technology Officer

616 Adams Avenue Memphis, TN 38105

Email: Frederick.Hunt

Office: 901.222.0971

From: Karlene Thompson <KThompson>
Sent: Wednesday, January 21, 2026 7:07 AM
To: sobo120nere
Subject: January 26, 2026 SYO Training

[ This EMAIL was not sent from a Shelby County Government email address. Please use caution. ]