March 28, 2025 Special Financial Transactions
In this session, we will explore how to process voids, make adjustments, waive fees, issue refunds, and manage journal entries.
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June 10, 2025 DCS Attorneys using Quest
In this session, we will review how DCS Attorneys can access Quest, including how to create documents and motions within the system. Link to Zoom Training
March 7, 2025 Child Support Training
In this session, we will walk through the steps following court, including typing or scanning a court order, scheduling the next hearing if needed, handling warrants/bonds, child support payments, and creating the IV-D Reimbursement Invoice to DHS.
May 30, 2025 Dependency & Neglect Training
This training session will guide you through the steps involved in adding a new dependency and neglect case, scanning the petition, scheduling a hearing, adding filed statutes, and adding requirements if the child is removed from the home. Link to Zoom Training
February 9, 2026: Department of Safety Interface
This session will guide you through the interface between the Department of Safety and Quest. We will review the eCitation, Court Action Report, and Order of Denial. We hope you can join us! TIME: 11:00 cst / 12:00 est Link to Zoom Training
June 6, 2025 – D&N Training Cancelled
Due to scheduling conflicts, there will be no Lunch & Learn session on June 6. We will resume training on June 10, focusing on Quest for DCS Attorneys.
2/9/26 Traffic Interfaces video posted
Hello everyone, The video and reference materials from the 2/9/26 Traffic Interfaces training are now posted on the Lunch & Learn Training Videos website. Thank you. https://www.crazy-banzai.20-106-243-195.plesk.page/lunch-learn-training-videos-tennessee/