SYO Training Information from 2/2/26

Due to a scheduling conflict, the Lunch and Learn session on Tuesday, April 15, 2025, has been canceled.

This session will guide you through how the child support attorneys can use Quest with restricted access, to view the court docket, their child support cases, and submit subsequent filings and proposed orders. View the Training Calendar and participate in training sessions here: Training Calendar (Tennessee)

This training session will guide you through the steps involved in adding a new child support case, scheduling a hearing, scanning the petition, entering the IV-D reimbursement amount, indicating whether service has been returned as served or unserved, and any other necessary steps leading up to the first hearing.

There won’t be any Lunch & Learn sessions this week, as we’ll be on-site supporting a new county’s Quest implementation. We’ll begin the Dependency & Neglect section next week.

This session will provide an overview of the Dependency & Neglect process. Future sessions will dive deeper into specific areas in more detail. Link to Zoom Training

In this session, we’ll review how Judicial Officers can use Quest to view their docket, make case notes, review a person’s history, approve orders, and create orders. We’ll also review how, as a Special Judge, you can access your cases in another county. Link to Zoom Training